Privacy policy

Last updated: 19 August 2026

OxGo Logistics ("OxGo", "we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African law. This policy explains what information we collect, why we collect it, and how we use and protect it.

1. Information We Collect

We may collect personal information you provide directly to us, including your name, company name, email address, phone number, physical address, and details about the freight, diesel, or warehousing services you request. We may also collect information automatically through our website, such as IP address, browser type, and pages visited, using cookies and similar technologies.

2. How We Use Your Information

We use your information to provide quotes, arrange transport, diesel supply, or warehousing services through our carrier network, communicate with you about bookings and enquiries, process payments, improve our website and services, and comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal information on the basis that it is necessary to perform a contract with you, to comply with a legal obligation, to pursue our legitimate business interests as a logistics broker, or because you have given us consent, for example when submitting an enquiry through our contact form.

4. Sharing Your Information

As a logistics broker, OxGo connects customers with a network of independent transport carriers. To arrange your booking, we may share relevant details (such as collection and delivery information) with the carrier fulfilling your job. We may also share information with service providers who support our operations, such as our website and payment platforms, and where required by law or to protect our rights. We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings, though this may affect how parts of the site work.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.

8. Your Rights

Under POPIA, you have the right to request access to the personal information we hold about you, request correction or deletion of inaccurate or outdated information, object to certain processing of your information, and lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:

OxGo Logistics
Phone: 073 928 2112
Email: blake@oxgologistics.co.za